Updated July 28, 2020
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Darrell Farrow.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Account means a unique account created for You to access our Service or parts of our Service.
- Website refers to Darrell Farrow, accessible from https://www.darrellfarrow.com
- Service refers to the Website.
- Country refers to: British Columbia, Canada.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
- Personal Data is any information that relates to an identified or identifiable individual.
- Cookies are small files that are placed on Your computer, mobile device or any other Device by a website, containing the details of Your browsing history on that website among its many uses.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Collecting and Using Your Personal Data
Types of Data Collected
“Personal Data” or “personal information” means data or information that identifies a specific person or that is about an individual who can be identified, such as full name, email address, company, product purchases and customer information needed to fulfill a transaction. It does not include data where the identity has been removed (anonymous data). You can access most areas of our Website without submitting any personal information. We collect personal information only if You choose to complete the online forms to contact Us, download free resources, sign up to Our newsletter, provide feedback or request information. The personal information that We collect through particular sections of Our Website includes:
This may include Your first name, last name, company name.
This may include Your email address and telephone number.
This includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the Devices You use to access this Website.
This includes information about how You use Our Website, products and services. When You visit the Website, our servers automatically record information that Your browser sends. We may also collect information when You access the Website by or through a mobile Device.
Marketing and Communications Data
This includes Your preferences in receiving marketing from Us and Our third parties and Your communication preferences.
How Personal Data is Collected
We use different methods to collect data from and about You including through:
You may give Us Your Identity Data and Contact Data by using Our Website, filling in forms or by corresponding with Us by post, phone, email or otherwise. This includes Personal Data You provide when You:
- Complete a contact form request via Our Website;
- Request marketing to be sent to You; by signing up to email newsletters via Our Website;
- Request free resources to be sent to You;
- Provide Us with some feedback.
Automated Technologies or Interactions
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique Device identifiers and other diagnostic data.
When You access the Service by or through a mobile Device, We may collect certain information automatically, including, but not limited to, the type of mobile Device You use, Your mobile Device unique ID, the IP address of Your mobile Device, Your mobile operating system, the type of mobile Internet browser You use, unique Device identifiers and other diagnostic data.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
Third Party Sources of Data and Sharing Data
We also collect and share data as described below:
Cloud storage providers
We use cloud computing platforms that securely store all of Our data, including customer details.
Email Service Providers
In order to send You marketing content and subscription emails We share Your details with Our email Service Provider, MailChimp.
Social Media Platforms
We may make Your name and email address available to companies in order to advertise and market Our services to You through other platforms on the internet (e.g. Facebook, LinkedIn, Twitter).
We use analytics tools to track the way that users interact with our Website (e.g. Google Analytics)
We use profiling tools to understand how You engage with Our Website and show You content We think will be most relevant to You, based on Our understanding of Your interests and preferences (e.g. Outbrain, Google Ads).
Marketing and insights providers
Marketing and insights tools allow Us to understand our customers better so that We may provide You with the best possible Website, products and customer service experience. We may share certain information about Our customers to facilitate this process (e.g. Later Media, Hootsuite).
Customer service platforms
When You interact with Our customer service team, Your details are shared with them to allow them to assist You as best possible.
When You make a purchase, We may engage a third party to send out feedback forms on Our behalf.
For Business transfers
We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Business partners
We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users
When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
Law Enforcement/Legal Compliance
How We use Your Personal Data
The Company may use Your Personal Data for the following purposes:
To provide and maintain Our Service
Including to monitor the usage of Our Service.
To request user feedback and improve user experience
To manage Your Account
To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract
The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You
To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You
With news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests
To attend and manage Your requests to Us.
To Administer Prize draws and competitions
We may on occasion profile Our customers for the purposes of targeting marketing at them and We may conduct any automated advertising decision making and where this is done, this is undertaken for Our legitimate interests of ensuring Our marketing is relevant to its audience. For example, We may classify an appropriate audience for a promotion by what products on Our Website they have previously looked at or expressed an interest in.
Retention of Your Personal Data
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Disclosure of Your Personal Data
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation;
- Protect and defend the rights or property of the Company;
- Prevent or investigate possible wrongdoing in connection with the Service;
- Protect the personal safety of Users of the Service or the public;
- Protect against legal liability.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Your Legal Rights
Under certain circumstances, You may have rights under EEA data protection laws in relation to Your Personal Data. You have the right to:
Request access to Your Personal Data
Commonly known as a “data subject access request”. This enables You to receive a copy of the Personal Data We hold about You and to check that We are lawfully processing it.
Request correction of the Personal Data that We hold about You
This enables You to have any incomplete or inaccurate data We hold about You corrected, though We may need to verify the accuracy of the new data You provide to us.
Request erasure of Your Personal Data
This enables You to ask Us to delete or remove Personal Data where there is no good reason for Us continuing to process it. You also have the right to ask Us to delete or remove Your Personal Data where You have successfully exercised Your right to object to processing (see below), where We may have processed Your information unlawfully or where We are required to erase Your Personal Data to comply with local law. Note, however, that We may not always be able to comply with Your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of Your request.
Object to the processing of Your Personal Data
Where We are relying on a legitimate interest (or those of a third party) and there is something about Your particular situation which makes You want to object to processing on this ground as You feel it impacts on Your fundamental rights and freedoms. You also have the right to object where We are processing Your Personal Data for direct marketing purposes. In some cases, We may demonstrate that We have compelling legitimate grounds to process Your information which override Your rights and freedoms.
Request restriction of processing of Your Personal Data
This enables You to ask Us to suspend the processing of Your Personal Data in the following scenarios: (a) if You want Us to establish the data’s accuracy; (b) where Our use of the data is unlawful but You do not want Us to erase it; (c) where You need Us to hold the data even if We no longer require it as You need it to establish, exercise or defend legal claims; or (d) You have objected to Our use of Your data but We need to verify whether We have overriding legitimate grounds to use it.
Request the transfer of Your Personal Data to You or to a third party
We will provide to you, or a third party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with you.
Withdraw consent at any time where We are relying on consent to process Your Personal Data
However, this will not affect the lawfulness of any processing carried out before You withdraw Your consent. If You withdraw Your consent, We may not be able to provide certain products or services to you. We will advise You if this is the case at the time You withdraw Your consent. If You wish to exercise any of the rights set out below, please contact us. You will not have to pay a fee to access Your Personal Data (or to exercise any of the other rights). However, We may refuse to comply with Your request if it is clearly unfounded, repetitive or excessive.
We may need to request specific information from You to help Us confirm Your identity and ensure Your right to access Your Personal Data (or to exercise any of Your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact You to ask You for further information in relation to Your request to speed up Our response. We will try to respond to all legitimate requests within one month. Occasionally it may take Us longer than a month if Your request is particularly complex or You have made a number of requests. In this case, We will notify You and keep You updated.
Your California Privacy Rights (California’s Shine the Light law)
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with Us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which We shared such personal information for the immediately prior calendar year.
If you’d like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 13. If You are under the age of 13, please do not submit any Personal Information through Our Website or Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through Our Website or Service without their permission.
If You have reason to believe that a child under the age of 13 has provided Personal Information to Us through Our Website or Service, please contact Us. You must also be at least 16 years of age to consent to the processing of Your Personal Information in Your country (in some countries We may allow Your parent or guardian to do so on Your behalf).
We offer the opportunity for You to volunteer certain information to Us that is used for email and marketing purposes. This information includes, but is not limited to, Your name and email. You will have an opportunity to unsubscribe from any future communications via email, but We reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in Our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting Our business, such as through Facebook ads or Google Pay Per Click marketing campaigns. We do not ever sell Your information to third parties.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Acceptance of this policy
You acknowledge that You have read this Policy and agree to all its terms and conditions. By using the Website or its Services You agree to be bound by this Policy. If You do not agree to abide by the terms of this Policy, You are not authorized to use or access the Website and its Services.
© 2020 Darrell Farrow